6 Job Postings
2025-01-02 - 2026-01-02
The common responsibilities for this position include providing comprehensive customer service for SME customers in consumer insurance lines, ensuring timely resolution of queries, issues, and complaints. The role involves supporting brokers by assessing insurance needs, handling quotations, negotiating terms, managing placements, and post-sales documentation. Additionally, it requires reviewing current coverage and renewal dates, advising on appropriate coverage, and negotiating premiums and terms for existing customers. Maintaining accurate records of client interactions, insurance policies, and sales activities is essential, along with fostering strong relationships with customers and insurers to enhance renewal retention rates. The position also entails handling inbound and outbound communications via calls, live chat, and email, assisting in data collection and report preparation for the Customer Services Manager, and performing ad-hoc assignments as needed.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
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