Customer Service Officer

Responsibility

The common responsibilities for this position include managing daily operations of a high-end residential property, providing quality customer service by greeting residents and handling their inquiries and complaints promptly, managing visitor registration, performing administrative tasks and documentation, answering phone calls courteously, addressing emergencies and unexpected incidents within the building, ensuring smooth operations of concierge services, maximizing resident satisfaction, and preparing daily reports as necessary.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%