Guest Service Officer

Responsibility

The common responsibilities for this position include managing daily operations of high-end residential services and providing quality customer service; greeting residents and promptly handling their inquiries and complaints; managing visitor registration and performing document-related tasks; answering internal and external phone calls courteously; addressing emergencies and unexpected incidents within the building; ensuring smooth operations of concierge services to maximize resident satisfaction; and performing daily administration tasks and generating reports as necessary.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%