Senior Operation Officer

Responsibility

The common responsibilities for this position include assisting in developing operational readiness plans, coordinating with technical departments for modifications, and formulating checklists and timelines. The role involves real-time monitoring of operational systems and facilities, overseeing service contractors' performance, and managing business partner operations. Additionally, it requires attending to accidents and incidents, preparing daily logs and incident reports, and enforcing AA Bylaws. The position also includes liaising with stakeholders for operational compliance, managing tax refund operations, and coordinating stakeholder engagement workshops. Responsibilities encompass supporting terminal enhancement projects, analyzing operational data, handling customer feedback and complaints, and assisting in training new joiners. Furthermore, the role involves preparing reports, managing budgets, and coordinating with various departments to ensure smooth project implementation and operational readiness.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%