The common responsibilities for this position include leading a team to execute digital initiatives aimed at enhancing customer engagement, supervising existing ERP systems, and planning for upgrades or replacements. The IT Manager will select and implement systems such as ERP and HCMS, design user journeys with a user-centric approach, and manage platforms like web content management systems and customer inquiry systems. Responsibilities also encompass overseeing the full project life cycle, including planning, requirement study, solution design, system testing, user training, and support. The role involves vendor management for solution design and implementation, creating prototypes for new project initiatives, and collaborating with business users, technology teams, and vendors on system design and implementation. Conducting technical assessments and evaluations of new solutions and products, performing system analysis and support tasks, and defining and executing change management plans are also key duties. Additionally, the IT Manager will provide guidance to junior team members and business users and may be required to perform system support outside of office hours.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
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