9 Job Postings
2024-07-18 - 2025-07-18
The common responsibilities for this position include enhancing the chatbot platform and integrating Conversational AI technologies, designing conversational experiences, creating new channels and technologies, and driving digital consumption. Build omni-channel and online/offline data connections for integrated analytics, assist in developing a unified customer profile, and identify solutions for predicting customer demand. Manage digital assets on the website/app, build and maintain data pipelines for customer data aggregation, and perform in-depth analysis of customer service metrics to identify trends and opportunities. Develop advanced analytics models and predictive algorithms, collaborate with cross-functional teams to implement data-driven strategies, and design interactive dashboards for data insights. Stay updated with data analysis techniques, contribute to a centralized customer data platform, and ensure data quality and governance. Assist in identifying and implementing emerging technologies for innovation in customer experience and support ad-hoc projects as needed.
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The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
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