6 Job Postings
2024-05-30 - 2025-05-30
The common responsibilities for this position include driving digital transformation efforts by enhancing the chatbot platform and integrating Conversational AI technologies, designing conversational experiences across customer touchpoints, creating new channels and technologies, and building omni-channel and online/offline data connections for integrated analytics. The role involves managing digital assets, building and maintaining data pipelines for customer data aggregation, analyzing customer service metrics and interaction patterns, and developing advanced analytics models and predictive algorithms. Additionally, the position requires collaborating with cross-functional teams to translate data insights into actionable strategies, designing interactive dashboards and reports, contributing to the development of a centralized customer data platform, and identifying and implementing emerging technologies for data-driven innovation. The specialist will also support ad-hoc projects as needed.
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The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
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